Awards: KTP with Sentisum

innovateProf Nirmalie Wiratunga has been awarded a KTP with Sentisum (Askenti)  a London based technology start-up which aims to help enterprises understand customer’s opinion and turn those opinions and experiences into competitive advantage.  Dr Stewart Massie will be supporting the project, which should be completed by 2019.  Working in an area known as “Natural Language Understanding” the team will develop a software system which can accurately detect and understand topics, opinions, emotions expressed by humans in various conversations such as product reviews, complaint emails, or voice calls.

 

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